Middleware Remote Control & DVR Manual de usuario descargar pdf (Pagina 13)

Page 13

Innovative Systems reserves the right to change specifications without notice

How it Works

Specific parameters that effect the quality of your video streams

can be selected by your technical group and if a video stream falls

below any of these parameters an alarm will display in both the

technical and CSR/Support interfaces. Can also be configured to

e-mail notifications regarding alarms. The system will check every

"x" minutes and e-mail any alarms that are active at the check interval.

Historical Technical Data Search

The likelihood of short intermittent video issues can be problematic

and the APMAX Video Monitor gives you the ability to create

exportable channel reports with a couple of mouse clicks.

CSR Interface

The Video Monitor provides snapshot info to the

CSRs to assist with customer issues. This interface

will give your front line staff important information:

- Computer tray warning icon

- Channel history snapshot

- Quick look-up feature

- Read only interface

- Graphic display of alarm segments

- 24 hour data reference

Use the APMAX to Monitor Your IPTV Video Streams

This solution monitors your IPTV video channels in real time. With a technical interface and a CSR/ Support facing dashboard, this

solution keeps you aware of the quality of your video service. Innovative Systems Middleware customers can easily import their

channel lineups into the Video Monitor. This solution will work with any IPTV Middleware vendor.

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Middleware Remote Control & DVR Manual de usuario Pagina 13